Get immediate help from our support team.
📞 +1-289-619-4568Friendly Support & Help for Mobility,Home Services, billing & more
Contact UsGet support for some of the most commonly asked for account and billing transactions.
Get in touch with our support teamAssist is our 24/7 virtual assistant that answers your questions instantly. If you still need help, it will direct you to a live agent.
Get in touch with our support teamConnect with the community and get answers from other customers on our forum, Neighbourhood.
Get in touch with our support teamLearn how to get the most out of your phone, tablet, smartwatch or Smart Hub with our how-to tutorials.
Get in touch with our support teamHere you can check the status of your Mobility order.
Get in touch with our support teamHere you can check for any network or service issues in your area.
Get in touch with our support team
Choose from a range of Inclusive Extras, like Apple Music, Netflix, or sports channel, plus the option to upgrade to a new device anytime.
Pay monthly plans come with great features. The next generation of 5G and 4G Essential phone plans are designed for you.
Already have a phone or tablet, but still want to be with the best network? Get all the benefits with us and pay less.
Get referred! Add other family members to your account, and we’ll give you up to 30% off additional lines for other devices for you or your family.
Troubleshooting, device configuration, repairs
Number porting, internet installing, phone or sim connection
Installation, maintenance, home automation
Live chat, phone support, feedback
Connection issues, speed tests, router setup
Channel guides, streaming, remote control help
Device setup, data plans, network coverage
View bills, payment options, account management
Keep your rate for 5 years with 5G+ Complete plans.
Sign up for and get best devices when you stay subscribed for 24 months.
Save when you choose a 5G+ Complete plan with premium financing and Bring-It-Back.
Keep your rate for 5 years with 5G+ Complete plans from $70 per month with the pre-authorized payment discount.
Sign up and get devices when you stay subscribed for 24 months.
Save when you choose a 5G+ Complete plan with premium financing and Bring-It-Back.
Yes, We have only live agents - No bots
Welcome to Telus Support. Get in touch For Assistance.
